General Conditions

General rules for renting tourist apartments.

I. You may enter the apartment from 17h00 on the first day of your reservation and must leave before 10h00 on the last day of your reservation. 

II. The full price of rent must be paid when the keys are collected, or at the very latest, on the following day.  Altubel reserves the right to ask for a deposit on arrival which hill be refunded on departure

III. The tenant is responsible to damage done to the apartment due to improper use and the landlord is responsible for damage as a result of normal deterioration. ALTUBEL is not responsible for any theft or robbery which may occur during the tenants’ stay, nor for the objects left behind once their stay is over. 

IV. Altubel does not supply bed linen and does not provide a laundry service.

V. No pets are allowed in the apartment, except for those allowed by law.  Violation of this rule would lead to the termination of the contract without any right to refunds.

VI. Cancellations should be made by notifying ALTUBEL before the lease’s commencement or 12 hours after the tenant would have collected the keys (from 17h00 from the first day of lease) and has not done so.  Should a cancellation be made, the following action must be taken: 

A. The tenant will pay ALTUBEL, S.L. 2,5% of the agreed amount of the lease of the apartment when the cancellation is made on or before thirty days from the agreed date of entry to the apartment.  If the tenant has made an advance payment, the indemnity will be 10% of this advance payment.

B. The tenant will pay ALTUBEL, S.L. 12,5% of the agreed amount of the lease of the apartment when the cancellation is made between over seven days and less than thirty days from the agreed date of entry to the apartment.   If the tenant has made an advance payment, the indemnity will be 50% of this advance payment.

C. The tenant will pay ALTUBEL, S.L. 25% of the agreed amount of the lease of the apartment when the cancellation is made seven days or less from the agreed date of entry to the apartment.  If the tenant has made an advance payment, the indemnity will be 100% of this advance payment.

VII. The agreed indemnity amount should be paid into the bank account of BELTRAN CAMBRILS, S.L., or by money order or any other similar method, reserving ALTUBEL the right to legally claim the unpaid due should the tenant not comply. 

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